Returns & Exchanges

At Cleva, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we've made the restoration process simple and stress-free.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.

  • 4.
    Drop Off and Refund

    Hand over your package to the designated carrier; once our team inspects the return, your refund will be processed to your original payment method within 5-7 business days.